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Consumer Rights

When you hire a moving company, you have rights and responsibilities as set forth by the Federal Motor Carrier Safety Administration (FMCSA).

The FMCSA Brochure on Your Rights and Responsibilities

When You Move is a vital resource outlining consumer protections during relocation. This comprehensive guide elucidates the rights afforded to individuals by the Federal Motor Carrier Safety Administration (FMCSA) when engaging in interstate moves. It delineates key facets such as receiving written estimates, understanding liability coverage, and addressing disputes through the arbitration process. This brochure empowers consumers with critical information regarding their entitlements, fostering transparency and accountability within the moving industry.

Similarly, the FMCSA’s Ready To Move?

brochure equips consumers with essential insights into preparing for a move. It furnishes guidance on selecting reputable movers, understanding estimates and contracts, and clarifying the role of the Bill of Lading in documenting services provided. By offering detailed information on planning, execution, and post-move considerations, this resource ensures that consumers are well-informed and equipped to navigate their relocation journey with confidence and clarity.

Know Your Consumer Rights

FMCSA Website